Customer Service Center
For all inquiries related to the new FOX NOW app for Apple TV (4th generation or later), iOS devices (iPhone, iPad, and iPod), Roku devices and select Android devices, please visit ask.foxnow.com.
FOX, FX and National Geographic Live Stream
Frequently Asked Questions
FOX, FX, and National Geographic TV Provider
Frequently Asked Questions
- ★ What can I watch with out a TV provider?
- What can I watch with my TV provider log in?
- How do I connect my TV provider account?
- Why don't I see my TV provider listed when I try to connect my account?
- I have a Verizon TV account. Why can't I sign in anymore?
- I have a TV provider. Why can't I unlock episodes?
FOX, FX and National Geographic Shows
Frequently Asked Questions
- Why are only 5 episodes of a show available on FOX.com or FOX NOW?
- Why do I need to wait 8 days to watch a show episode on FOX.com or FOX NOW?
- Where can I watch a National Geographic show online or in an app?
- Where can I watch a FX, FXX or FXM show online or in an app?
- How can I watch previous seasons of FOX, FX, or National Geographic shows?
- Is every episode of a current show season available?
FOX, FX and National Geographic Mobile Devices
Frequently Asked Questions
- What devices support the FOX NOW app?
- Why can’t I access full episodes on FOX.com, FXNetworks.com, or NationalGeographic.com on my smart phone or tablet browser?
- FOX NOW, FXNOW, or Nat Geo TV app on iPad, iPhone, or iPod Questions
- FOX NOW, FXNOW, or Nat Geo TV app on Android device or Kindle Fire Questions
- FOX NOW or FXNOW app on Windows mobile device Questions
- Can I use a Chromecast to stream to my TV from my mobile device?
FOX, FX and National Geographic Connected Devices
Frequently Asked Questions
- Why I am having trouble using the FOX NOW or FXNOW app on my Amazon Fire TV/Fire Stick?
- Why I am having trouble using the FOX NOW, FXNOW, or Nat Geo TV app on my Xbox 360?
- Why I am having trouble using the FOX NOW, FXNOW, or Nat Geo TV app on my Xbox One?
- Why I am having trouble using the FOX NOW, FXNOW, or Nat Geo TV app on my Samsung device?
- Why I am having trouble using the FOX NOW, FXNOW, or Nat Geo app on my Apple TV?
- What does it mean to reset my DNS settings and how would I do that?
FOX, FX and National Geographic Video Quality
Frequently Asked Questions
FOX.com Site Streaming
Frequently Asked Questions
- I'm not in the U.S. Can I still stream content on FOX.com or FOX NOW?
- What are the minimum system requirements to stream FOX content online?
- Why I am having issues streaming videos on FOX.com, FXNetworks.com, SimpsonsWorld.com, or NationalGeographic.com ?
- How do I clear my browser cache?
- Why I am getting an error message about ad blocking software?