Customer Service Center
Live Streaming
Frequently Asked Questions
FOX NOW - Mobile Devices
Frequently Asked Questions
- Why can’t I access full episodes by visiting FOX.com on my smart phone or tablet browser?
- I am having trouble using the FOX NOW app on my iPad, iPhone, or iPod
- I am having trouble using the FOX NOW app on my Android device or Kindle Fire
- I am having trouble using the FOX NOW app on my Windows mobile device
- Can I use a Chromecast to stream to my TV from my mobile device?
FOX NOW - TV Connected Devices
Frequently Asked Questions
- I am having trouble using the FOX NOW app on my Xbox 360
- I am having trouble using the FOX NOW app on my Xbox One
- I am having trouble using the FOX NOW app on my Samsung device
- I am having trouble using the FOX NOW app on my Apple TV
- What does it mean to reset my DNS settings and how would I do that?
- I am having trouble using the FOX NOW channel on my Roku
FOX.com Streaming Issues
Frequently Asked Questions
Video Quality Issues
Frequently Asked Questions
Connecting your TV provider
Frequently Asked Questions
- ★ I have a Verizon TV account. Why can't I sign in anymore?
- I have a TV provider. Why can't I unlock episodes?
- How do I connect my TV provider account?
- I’m getting a “User Not Authorized” error
- I’m not seeing my TV provider listed when trying to connect my account
- What TV Providers am I able to connect to my account?
Content Questions
Frequently Asked Questions
- ★ What can I watch if I don’t have a TV provider?
- How Can I Watch Previous Seasons of FOX Shows?
- Do you have every episode from this season available for my favorite show?
- I have a question about the Preview Pass Feature
- I'm seeing the error message “Sorry, there was a problem accessing your video on FOX.com”
- Why are episodes of my favorite show no longer available for streaming?